To our loyal subscribers...

We hear you

The newspapers of some of our loyal subscribers have not been delivered in a timely fashion the past few weeks. 

We appreciate that you miss the paper and we want to know when you don’t get it on time. We want you to know that we are just as frustrated as you are. 

Your calls alert us to where the problem area is and we need that information. Many of the Motley boxes and routes have been experiencing intermittent problems. Sometimes the boxes don’t get the paper, sometimes it is one or two of the routes. We have also received calls from subscribers with addresses in Browerville, Aldrich, Verndale and Wadena.

Our newspapers are printed every Wednesday morning. The printing plant puts the newspapers into mail bags sorted according to zip code and route. Our driver picks up the bags and delivers them to the Staples Post Office between noon and 1 p.m. 

We run a postal report and a check to pay for postage is delivered to the post office before the mail truck leaves at about 2:30 p.m. The truck takes the papers to the Brainerd Post Office where they are sorted into bins destined for the individual post offices. Those bins are put on trucks and delivered early Thursday morning to the destination post offices to be disbursed to the route drivers and into the boxes.

If a bag labeled for Motley, for instance, is accidently put into a bin destined for Nevis, that delays the bag and the Motley subscribers don’t get their papers until Friday. The Nevis post office has to put the bag on the next truck to go back to Brainerd, where it is sorted, hopefully to the correct bin that is going to Motley.

The Motley postmaster has been proactive in letting us know when she doesn’t get the Staples World bags and in calling other post offices to find out where her routes are. Our new Staples postmaster has also been willing to find the problem so it can be resolved. 

We are exploring options within the postal system that may help us avoid the problem somewhat. However, there does not seem to be one fix for all of the problem areas. We will keep working on it.

In the meantime, we appreciate your patience and understanding. Please let us know of your delivery issues. That can help us pinpoint those problem areas.

 

Advertising Deadlines

Deadline for advertisements and copy is Friday, noon.

Staples World

Mailing Address: P.O. Box 100 Staples, MN 56479 Telephone: (218) 894-1112 - Fax: (218) 894-3570 Toll Free: 1-888-894-1112 E Mail: office@staplesworld.com; editor@staplesworld.com

Deadline: Friday, noon

 

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